Refund Policy

Effective Date: 23 June 2026

At ACCEZORY, operated by Dynamicly Digital Fashion, we strive to ensure customer satisfaction. This Refund Policy outlines the terms and conditions for refunds on purchases made through our website.

Eligibility for Refund

Refunds are applicable only for eligible returns approved by our team. Customers may request a refund under the following circumstances:

- The product received is damaged or defective.

- The wrong product was delivered.

- The product is lost in transit.

- An order is cancelled before shipment.

- The returned product successfully passes quality inspection.

Refund Process

Once we receive and inspect the returned product, we will notify you regarding the approval or rejection of your refund request.

If approved, the refund will be initiated within 5 to 7 business days.

Refund Method

- For prepaid orders, the refund will be credited to the original payment method used during purchase.

- For Cash on Delivery (COD) orders, refunds will be processed through bank transfer or any other approved payment method.

Non-Refundable Situations

Refunds will not be issued in the following cases:

- Products returned after the applicable return period.

- Products that have been used, damaged, or altered by the customer.

- Products returned without original packaging, tags, or accessories.

- Customized or personalized products.

- Perishable items and certain hygiene products.

Delayed or Missing Refunds

If you have not received your refund within the specified period, please:

1. Check your bank account or payment source.

2. Contact your bank or payment service provider, as processing times may vary.

3. If you still have not received your refund, please contact us.

Contact Us

For any questions regarding refunds, please contact:

Dynamicly Digital Fashion (ACCEZORY)

Address:

12D, Main Market, Madanpur Khadar, South Delhi, New Delhi - 110076, India

Email: support@accezory.in

Phone: +91 8700710007